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TD Waterhouse Tower » Fresh West Grill Reviews
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AVERAGE RATING 
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Good food - but stingy customer service
Reviewed by cafazv on 6-8-2008 (toronto - royal bank plaza) |
| The food tastes great, but if you stray from the standard fare, their customer service leaves something to be desired. I usually get the salad version, without the standard rice, beans and corn included - but still pay full price despite getting only about 1/2 the total ingredients. I asked for chips on top and was given a hassle over the fact that they're for the soup only. Give me a break! Haggling over a small handful of chips!! So...no price reduction for not getting almost half the ingredients - but they want to charge more for adding 5 chip strips. Ridiculous. Bad customer service. |
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55% of users found this review helpful. |
Service rating = 0 
Reviewed by SK on 14-8-2008 (Toronto) |
| Good food. Crappy service. Not one person says hello or smiles. As a regular customer give me some kind of thanks for paying your salary. Is the owner blind to this horrible service. $10 burrito is bad enough!!!! |
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53% of users found this review helpful. |
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